Need help with HVAC load calculations? Have questions about our platform? Our team of HVAC professionals and technical experts is here to help.
Get help with platform issues, calculation questions, or account problems.
Enterprise solutions, bulk licensing, and partnership opportunities.
Questions about features, pricing, or how AutoHVAC can help your business.
Headquarters
United States
Serving HVAC professionals nationwide
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM EST
Weekend: Limited support available
Emergency Support
Critical issues: support@autohvac.ai
We monitor email 24/7 for urgent problems
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Start Free CalculationQuick answers to common questions about AutoHVAC and our HVAC load calculation platform
Technical support inquiries are typically answered within 4 hours during business hours. General inquiries and sales questions receive responses within 24 hours.
We primarily provide support via email to ensure accurate, detailed responses and maintain a record of our assistance. For complex technical issues, we can arrange phone consultations.
Yes! Our sales team can discuss custom integrations, API access, and enterprise solutions. Contact sales@autohvac.ai to explore options for your business.
While our standard support hours are Monday-Friday 8 AM-6 PM EST, we monitor email 24/7 for critical issues that affect your ability to complete urgent projects.